{"id":483,"date":"2021-07-04T04:31:06","date_gmt":"2021-07-04T04:31:06","guid":{"rendered":"https:\/\/www.padelmine.com\/faqs\/"},"modified":"2026-10-07T07:30:03","modified_gmt":"2026-10-07T07:30:03","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.padelmine.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; module_class=\u00bbpm-bp pm-bp-hero\u00bb _builder_version=\u00bb4.27.9&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb][et_pb_row module_class=\u00bbpm-bp-r pm-bx-r pm-bx-hero\u00bb _builder_version=\u00bb4.27.9&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb width=\u00bb100%\u00bb max_width=\u00bb1240px\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.9&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_code _builder_version=\u00bb4.27.9&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<nav class=\"pm-bp-crumbs\" aria-label=\"Migas de pan\">\n<ol>\n<li><a href=\"\/\">Inicio<\/a><\/li>\n<li aria-current=\"page\">Preguntas frecuentes<\/li>\n<\/ol>\n<\/nav>\n<p>[\/et_pb_code][et_pb_text module_class=\u00bbpm-bp-title\u00bb _builder_version=\u00bb4.27.9&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h1>Preguntas <span>frecuentes<\/span><\/h1>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00bb4.27.9&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<pee class=\"pm-bx-sub\">Todo lo que necesitas saber sobre compras, env\u00edos, devoluciones y c\u00f3mo elegir tu material de p\u00e1del.<\/pee>\n<ul class=\"pm-bx-cats\">\n<li><a href=\"#comprar\">Comprar<\/a><\/li>\n<li><a href=\"#envios\">Env\u00edos<\/a><\/li>\n<li><a href=\"#devoluciones\">Devoluciones<\/a><\/li>\n<li><a href=\"#elegir-pala\">Elegir pala<\/a><\/li>\n<li><a href=\"#pagos\">Pagos<\/a><\/li>\n<li><a href=\"\/contact-us\/\">Contacto<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; module_class=\u00bbpm-bp pm-pg\u00bb _builder_version=\u00bb4.27.9&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb][et_pb_row module_class=\u00bbpm-bp-r pm-bx-r pm-pg-r\u00bb _builder_version=\u00bb4.27.9&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb width=\u00bb100%\u00bb max_width=\u00bb900px\u00bb custom_padding=\u00bb0px||0px||false|false\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.9&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text module_class=\u00bbpm-bp-content pm-pg-content\u00bb _builder_version=\u00bb4.27.9&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<section class=\"pm-bl-faq pm-pg-faq\">\n<h2 id=\"comprar\">Comprar en Padelmine<\/h2>\n<details>\n<summary>\u00bfC\u00f3mo compro en Padelmine?<\/summary>\n<div>Elige tu producto, revisa su ficha (caracter\u00edsticas, valoraci\u00f3n y precio actualizado) y pulsa el bot\u00f3n de compra. Algunos productos se compran directamente en Padelmine y otros a trav\u00e9s de tiendas asociadas como Amazon: el bot\u00f3n de cada ficha te indica d\u00f3nde se completa la compra.<\/div>\n<\/details>\n<details>\n<summary>\u00bfLos precios est\u00e1n actualizados?<\/summary>\n<div>S\u00ed. Los precios y descuentos se muestran actualizados en cada ficha y en los listados. Si un producto est\u00e1 en oferta, ver\u00e1s el precio anterior tachado y el porcentaje de descuento.<\/div>\n<\/details>\n<details>\n<summary>\u00bfQu\u00e9 significa \u00abComprar en Amazon\u00bb?<\/summary>\n<div>Que ese producto se vende y env\u00eda a trav\u00e9s de Amazon. Al pulsar el bot\u00f3n ir\u00e1s a su p\u00e1gina para completar la compra con las condiciones de env\u00edo, pago y devoluci\u00f3n de Amazon.<\/div>\n<\/details>\n<h2 id=\"envios\">Env\u00edos y entregas<\/h2>\n<details>\n<summary>\u00bfCu\u00e1nto cuesta el env\u00edo?<\/summary>\n<div>En los pedidos realizados directamente en Padelmine, los gastos de env\u00edo est\u00e1n incluidos a partir de 60 \u20ac. En los productos de tiendas asociadas se aplican sus propias condiciones.<\/div>\n<\/details>\n<details>\n<summary>\u00bfCu\u00e1nto tarda en llegar mi pedido?<\/summary>\n<div>Depende del producto y de la tienda que lo env\u00eda. En cada ficha ver\u00e1s el plazo de entrega estimado antes de comprar.<\/div>\n<\/details>\n<h2 id=\"devoluciones\">Devoluciones y garant\u00eda<\/h2>\n<details>\n<summary>\u00bfPuedo devolver un producto?<\/summary>\n<div>S\u00ed. Si compraste en una tienda asociada, la devoluci\u00f3n se gestiona con ella seg\u00fan su pol\u00edtica. Si compraste directamente en Padelmine, escr\u00edbenos a <a href=\"mailto:info@padelmine.com\">info@padelmine.com<\/a> con tu n\u00famero de pedido y te ayudamos.<\/div>\n<\/details>\n<details>\n<summary>\u00bfLas palas tienen garant\u00eda?<\/summary>\n<div>Todos los productos nuevos cuentan con la garant\u00eda legal correspondiente. Si tienes un problema, cu\u00e9ntanoslo y te indicamos c\u00f3mo proceder.<\/div>\n<\/details>\n<h2 id=\"elegir-pala\">Elegir tu pala<\/h2>\n<details>\n<summary>No s\u00e9 qu\u00e9 pala elegir, \u00bfme ayud\u00e1is?<\/summary>\n<div>Claro. La forma m\u00e1s r\u00e1pida es nuestro <a href=\"\/recomendador-palas-padel\/\">recomendador de palas<\/a>: respondes 8 preguntas y te dice qu\u00e9 palas encajan contigo. Tambi\u00e9n puedes leer nuestra <a href=\"\/guia-avanzada-para-elegir-tu-pala-de-padel\/\">gu\u00eda para elegir pala<\/a>, mira tu <a href=\"\/niveles-en-el-padel\/\">nivel de juego<\/a> o filtra el <a href=\"\/palas-de-padel\/\">cat\u00e1logo de palas<\/a> por nivel, forma y marca. Si sigues con dudas, escr\u00edbenos.<\/div>\n<\/details>\n<details>\n<summary>\u00bfQu\u00e9 peso de pala me conviene?<\/summary>\n<div>Depende de tu fuerza, tu nivel y si tienes molestias. Te lo explicamos en <a href=\"\/como-elegir-peso-pala-padel\/\">c\u00f3mo elegir el peso de la pala<\/a>.<\/div>\n<\/details>\n<details>\n<summary>\u00bfCada cu\u00e1nto debo cambiar de pala?<\/summary>\n<div>Cuando pierde salida de bola, aparecen grietas o notas vibraciones extra\u00f1as. Repasa las <a href=\"\/cuando-cambiar-de-pala\/\">se\u00f1ales para cambiar de pala<\/a>.<\/div>\n<\/details>\n<h2 id=\"pagos\">Pagos y cuenta<\/h2>\n<details>\n<summary>\u00bfEs seguro pagar en Padelmine?<\/summary>\n<div>S\u00ed. Los pagos se realizan mediante pasarelas de pago seguras y con conexi\u00f3n cifrada.<\/div>\n<\/details>\n<details>\n<summary>\u00bfD\u00f3nde veo mis pedidos?<\/summary>\n<div>En <a href=\"\/cuenta\/\">Mi cuenta<\/a> puedes consultar tus pedidos realizados en Padelmine, tus direcciones y tu lista de deseos.<\/div>\n<\/details>\n<\/section>\n<p><script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"\u00bfC\u00f3mo compro en Padelmine?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Elige tu producto, revisa su ficha (caracter\u00edsticas, valoraci\u00f3n y precio actualizado) y pulsa el bot\u00f3n de compra. 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